--- title: Cardinal Health Cuts Scheduling Time 50% | Opendock description: Cardinal Health cut appointment scheduling time 50% and improved truck wait times 20% across 3 facilities using Opendock. image: https://blog.opendock.com/hubfs/CASE%2001%20%E2%80%94%20Cardinal%20Health.png --- [![Opendock dock scheduling and yard management software](https://blog.opendock.com/hs-fs/hubfs/opendock_logo_rgb_black.png?width=512&height=82&name=opendock_logo_rgb_black.png "Opendock dock scheduling and yard management software")](https://blog.opendock.com/?hsLang=en) [![Opendock dock scheduling and yard management software](https://blog.opendock.com/hs-fs/hubfs/opendock_logo_rgb_black.png?width=512&height=82&name=opendock_logo_rgb_black.png "Opendock dock scheduling and yard management software")](https://blog.opendock.com/?hsLang=en) - [Home](https://blog.opendock.com/) - [Carrier Login](https://carrier.opendock.com/app/login) - [Warehouse Login](https://nova.opendock.com/login) More results En - English - [Español](https://blog.opendock.com/es) - [Español - México](https://blog.opendock.com/es-mx) - [Português - Brasil](https://blog.opendock.com/pt-br) - [Home](https://blog.opendock.com/) - [Carrier Login](https://carrier.opendock.com/app/login) - [Warehouse Login](https://nova.opendock.com/login) Opendock Blog #### Share this [Share on X](https://x.com/intent/post?url=https://blog.opendock.com/case-study-cardinal-health&text=Cardinal+Health+Cuts+Scheduling+Time+50%25+%7C+Opendock) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.opendock.com/case-study-cardinal-health&t=Cardinal+Health+Cuts+Scheduling+Time+50%25+%7C+Opendock) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.opendock.com/case-study-cardinal-health&t=Cardinal+Health+Cuts+Scheduling+Time+50%25+%7C+Opendock) # Case Study: Cardinal Health Cuts Appointment Scheduling Time by 50% with Opendock by [**Darrion Edwards**](https://blog.opendock.com/author/darrion-edwards) on 25 August, 2021 [Download Case Study](https://blog.opendock.com/hubfs/%5BCASE%5D%20Opendock%20-%20Cardinal%20Health.pdf?hsLang=en)   - **Challenge** – Before Opendock, Cardinal Health managed dock appointments across its facilities with a mix of spreadsheets, phone calls, and emails — after first trying Microsoft Access and finding it didn't scale. Booking a single appointment took 12 minutes, and with up to 700 loads a month, that time added up to a yearly opportunity cost in the millions. Scheduled appointments also didn't reflect actual arrival times, leaving warehouses operating first-come, first-served. - **Opportunity** – Opendock gave Cardinal Health a simple scheduling platform that scaled across its 3 facilities and carrier network, replacing static spreadsheets with a real-time system visible on any device. Working with Opendock's Customer Success team, Cardinal Health rolled out the platform in just 2–3 weeks, including staff training, and used arrival tracking and self-serve scheduling to keep carriers accountable. - **Results** – With Opendock, Cardinal Health cut scheduling hours by 50%, improved truck waiting times by 20%, and reached 45% carrier self-scheduling — freeing up time previously spent on manual appointment booking for revenue-generating work instead. [Download the full case study here.](https://blog.opendock.com/hubfs/%5BCASE%5D%20Opendock%20-%20Cardinal%20Health.pdf) [![  Discover How Opendock Can Work for You!   ](https://no-cache.hubspot.com/cta/default/5041527/interactive-187230588929.png)](https://blog.opendock.com/hs/cta/wi/redirect?encryptedPayload=AVxigLJfEW9pnQIwGHhLd59ouooTofkTgytN7geFwQhGmJnGn515bMd5DX9Vf1aAUY9rHqlncMfEijcWpK%2F4v7DYqLlFP2EpMw4Txe031BG6rauzl4ii9n63slNvjv1vy524jXXyPvVc2Fj5RZPhIiCHnQ7mHahiesQDvRQK6dfnVak4wS0hnli6nA%3D%3D&webInteractiveContentId=187230588929&portalId=5041527&hsLang=en) [![CASE 01 — Cardinal Health](https://blog.opendock.com/hs-fs/hubfs/CASE%2001%20%E2%80%94%20Cardinal%20Health.png?width=672&height=424&name=CASE%2001%20%E2%80%94%20Cardinal%20Health.png)](https://blog.opendock.com/hubfs/%5BCASE%5D%20Opendock%20-%20Cardinal%20Health.pdf?hsLang=en) Topics: [Case Study](https://blog.opendock.com/tag/case-study) #### Share this [Share on X](https://x.com/intent/post?url=https://blog.opendock.com/case-study-cardinal-health&text=Cardinal+Health+Cuts+Scheduling+Time+50%25+%7C+Opendock) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.opendock.com/case-study-cardinal-health&t=Cardinal+Health+Cuts+Scheduling+Time+50%25+%7C+Opendock) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.opendock.com/case-study-cardinal-health&t=Cardinal+Health+Cuts+Scheduling+Time+50%25+%7C+Opendock) - 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By connecting shippers, carriers, brokers to the same online scheduling platform, warehouses can reduce detention fees, labor costs, and time spent on phone calls and emails.   Product - [Carrier Login](https://carrier.opendock.com/app/login) - [Warehouse Login](https://nova.opendock.com/login) - [Support](https://opendock.com/support/) - [Request a Demo](https://opendock.com/#request-a-demo) Resources - [ROI Calculator](https://opendock.com/#roi-calculator) - [Community](https://community.loadsmart.com/hc/en-us/categories/14812430603411-Warehouses) - [Developers API](https://developer.loadsmart.com/docs/opendock/overview/getting-started/) Opendock is Powered by Loadsmart Inc. © 2026 - All rights reserved. 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