--- title: Crescent Crown Cuts Overtime Costs $50K | Opendock description: See how Crescent Crown Distributing cut overtime payroll costs by up to $50K and reduced detention fees with Opendock. image: https://blog.opendock.com/hubfs/CASE%2002%20%E2%80%94%20Crescent%20Crown%20Distributing.png --- [![Opendock dock scheduling and yard management software](https://blog.opendock.com/hs-fs/hubfs/opendock_logo_rgb_black.png?width=512&height=82&name=opendock_logo_rgb_black.png "Opendock dock scheduling and yard management software")](https://blog.opendock.com/?hsLang=en) [![Opendock dock scheduling and yard management software](https://blog.opendock.com/hs-fs/hubfs/opendock_logo_rgb_black.png?width=512&height=82&name=opendock_logo_rgb_black.png "Opendock dock scheduling and yard management software")](https://blog.opendock.com/?hsLang=en) - [Home](https://blog.opendock.com/) - [Carrier Login](https://carrier.opendock.com/app/login) - [Warehouse Login](https://nova.opendock.com/login) More results En - English - [Español](https://blog.opendock.com/es) - [Español - México](https://blog.opendock.com/es-mx) - [Português - Brasil](https://blog.opendock.com/pt-br) - [Home](https://blog.opendock.com/) - [Carrier Login](https://carrier.opendock.com/app/login) - [Warehouse Login](https://nova.opendock.com/login) Opendock Blog #### Share this [Share on X](https://x.com/intent/post?url=https://blog.opendock.com/case-study-crescent-crown-distributing&text=Crescent+Crown+Cuts+Overtime+Costs+%2450K+%7C+Opendock) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.opendock.com/case-study-crescent-crown-distributing&t=Crescent+Crown+Cuts+Overtime+Costs+%2450K+%7C+Opendock) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.opendock.com/case-study-crescent-crown-distributing&t=Crescent+Crown+Cuts+Overtime+Costs+%2450K+%7C+Opendock) # Case Study: Beverage Packer Reduces Detention Fees by 72% with Opendock by [**Darrion Edwards**](https://blog.opendock.com/author/darrion-edwards) on 03 November, 2023 [Download Case Study](https://blog.opendock.com/hubfs/Opendock%20Marketing%20Materials/%5BCASE%5D%20Opendock%20-%20Crescent%20Crown.pdf?hsLang=en)   - **Challenge** – Before Opendock, Crescent Crown Distributing's Phoenix warehouse ran entirely first-come, first-served with no appointment times, causing frequent back-ups and long lines stretching outside the facility. As a weekday-only operation, Monday mornings were especially chaotic, with up to 45 trucks attempting to deliver at once against a limited number of dock doors. - **Opportunity** – Opendock gave Crescent Crown a way to move every carrier onto scheduled delivery appointments booked directly through the Opendock website, instead of showing up unannounced. The warehouse configured the system to allow a maximum of five simultaneous deliveries at a time, matched to its available dock doors and unloading teams. - **Results** – With Opendock, Crescent Crown significantly reduced overtime hours, saving an estimated $25–50K annually in payroll, and cut detention fees as carriers no longer wait in line and are typically unloaded immediately at their scheduled time — improving the experience for its dedicated carrier base. [Download the full case study here.](https://blog.opendock.com/hubfs/Opendock%20Marketing%20Materials/%5BCASE%5D%20Opendock%20-%20Crescent%20Crown.pdf) [![  Discover How Opendock Can Work for You!   ](https://no-cache.hubspot.com/cta/default/5041527/interactive-187230588929.png)](https://blog.opendock.com/hs/cta/wi/redirect?encryptedPayload=AVxigLLz%2BXubNYtSUU2XEuBj7V9GQ4Y2E2Ajo8PP23fcc3G%2FaPP8CJ9%2Bgw%2F1xdZH4gBnhYuVoOLMWaVBS8fSyXf8BU2xsj4k5mqSO2WOwW8FyfEUS2AKgX6AuzWcuiH4Jg3mzmrzLiBxemYCHyCwJiBH20xoSfx%2BQzGC%2BJzh9zGF2rBAquabnsAWcQ%3D%3D&webInteractiveContentId=187230588929&portalId=5041527&hsLang=en) [![CASE 02 — Crescent Crown Distributing](https://blog.opendock.com/hs-fs/hubfs/CASE%2002%20%E2%80%94%20Crescent%20Crown%20Distributing.png?width=672&height=424&name=CASE%2002%20%E2%80%94%20Crescent%20Crown%20Distributing.png)](https://blog.opendock.com/hubfs/Opendock%20Marketing%20Materials/%5BCASE%5D%20Opendock%20-%20Crescent%20Crown.pdf?hsLang=en) Topics: [Case Study](https://blog.opendock.com/tag/case-study) #### Share this [Share on X](https://x.com/intent/post?url=https://blog.opendock.com/case-study-crescent-crown-distributing&text=Crescent+Crown+Cuts+Overtime+Costs+%2450K+%7C+Opendock) [Share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://blog.opendock.com/case-study-crescent-crown-distributing&t=Crescent+Crown+Cuts+Overtime+Costs+%2450K+%7C+Opendock) [Share on LinkedIn](https://www.linkedin.com/shareArticle?mini=true&url=https://blog.opendock.com/case-study-crescent-crown-distributing&t=Crescent+Crown+Cuts+Overtime+Costs+%2450K+%7C+Opendock) - 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By connecting shippers, carriers, brokers to the same online scheduling platform, warehouses can reduce detention fees, labor costs, and time spent on phone calls and emails.   Product - [Carrier Login](https://carrier.opendock.com/app/login) - [Warehouse Login](https://nova.opendock.com/login) - [Support](https://opendock.com/support/) - [Request a Demo](https://opendock.com/#request-a-demo) Resources - [ROI Calculator](https://opendock.com/#roi-calculator) - [Community](https://community.loadsmart.com/hc/en-us/categories/14812430603411-Warehouses) - [Developers API](https://developer.loadsmart.com/docs/opendock/overview/getting-started/) Opendock is Powered by Loadsmart Inc. © 2026 - All rights reserved. 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