---
title: Frozen Food Manufacturer Saves $700K | Opendock
description: See how a frozen food manufacturer cut damage claims by 95% and saved $700K annually with Opendock's SmartGate.
---

[Opendock Blog](https://blog.opendock.com)

# [Frozen Food Manufacturer Saves $700K | Opendock](https://blog.opendock.com/case-study-frozen-food-manufacturer)

 Written by [Darrion Edwards](https://blog.opendock.com/author/darrion-edwards) | May 14, 2026 - 3:00 PM

 

- **Challenge** – Before SmartGate, this frozen food manufacturer ran gate operations entirely manually across three eight-hour shifts, with up to four staff per shift standing outside in all weather conditions. With no automated tracking or photographic documentation, damage claims were high and required an on-site presence to review, and when the company opened an additional 40,000-square-foot freezer building, leadership planned to hire six more gate staff just to cover nights and weekends.
- **Opportunity** – SmartGate automated gate check-in entirely, capturing timestamped photographic documentation of every truck and load at both arrival and departure, and giving the team real-time yard visibility across the entire facility, 24/7.
- **Results** – With SmartGate, this frozen food manufacturer eliminated manual gate tracking across every shift, cut damage claims by more than 95%, and avoided $500K in annual labor costs by never making the six planned gate hires — adding up to $700K in total annual savings, while its remote claims team now resolves every case using SmartGate photos with no on-site presence needed.

[Download the full case study here.](https://blog.opendock.com/hubfs/%5BCASE%5D%20Opendock%20-%20Anonymized%20Frozen%20Food.pdf?hsLang=en)

 

<https://blog.opendock.com/hubfs/%5BCASE%5D%20Opendock%20-%20Anonymized%20Frozen%20Food.pdf?hsLang=en>

[View full post](https://blog.opendock.com/case-study-frozen-food-manufacturer)

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