---
title: SnoTemp Ends Scheduling Downtime With a WMS API | Opendock
description: SnoTemp connected its WMS to Opendock dock scheduling via API, so inbound appointments fill in seconds and downtime is gone.
---

[Opendock Blog](https://blog.opendock.com)

# [SnoTemp Ends Scheduling Downtime With a WMS API | Opendock](https://blog.opendock.com/case-study-snotemp)

 Written by [Veronica Turk](https://blog.opendock.com/author/veronica-turk) | October 4, 2024 - 6:30 PM

Key Takeaways

- SnoTemp relied on unreliable spreadsheets, causing inefficiencies and data loss.
- Opendock's API automated workflows with real-time WMS synchronization.
- Inbound appointments now auto-populate from the WMS in seconds from a receipt number.
- Spreadsheet downtime and data loss were eliminated once the integration went live.

SnoTemp leverages Loadsmart's Opendock [dock scheduling](https://opendock.com/en/products/dock-scheduling/) platform across three facilities to save time, gain better visibility, and reduce errors.

<https://lp.opendock.com/dock-scheduling-ebook>

- **Challenge** – Unreliable, manual dock scheduling using spreadsheets, causing inefficiencies and frequent data loss.
- **Opportunity** – Utilize Opendock's API to improve data accuracy and automate workflows with real-time WMS synchronization.
- **Results** – Greater operational efficiency, reduced manual work, improved visibility, and eliminated system downtime.

<https://loadsmart.navattic.com/fhh02zl?g=cmlt0vimb000000ipuidgo3c0&s=0>

The change reached the dock floor too. TV Mode now shows the live schedule on screens at the docks, so workers can check a load's status without radioing the CSRs.

<https://opendock.com/#request-a-demo>

## Frequently Asked Questions

### How Does a Dock Scheduling Platform Integrate With a WMS?

**The WMS feeds appointment data into the scheduling platform automatically, so nobody has to key it in.** At SnoTemp, a CSR enters a receipt number and the full inbound appointment populates from the WMS in seconds. SSA Marine followed a similar path by [connecting Opendock to Camelot WMS for cargo tracking](https://blog.opendock.com/ssa-marine-camelot-3pl).

### What's the Role of APIs in Connecting Logistics Automation Tools?

**APIs pass data between systems in real time, removing manual re-entry and the errors that come with it.** SnoTemp's API integration also triggers email alerts when data discrepancies occur, so CSRs can fix them before they affect the schedule.

### How Does Automated Dock Appointment Scheduling Reduce Administrative Work?

**It replaces phone and email coordination with appointments that fill in automatically.** SnoTemp's CSRs no longer rebuild schedules after spreadsheet outages, and GoBolt saw a similar effect when it [cut 10 to 15 hours of weekly admin work](https://blog.opendock.com/gobolt-opendock-case-study).

[View full post](https://blog.opendock.com/case-study-snotemp)

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