Case Study: Westcoast Warehousing & Trucking Automates Check-Ins with Opendock's SmartGate

• Challenge – Before SmartGate, Westcoast Warehousing & Trucking checked in every driver manually, either at the office or on paper, with no real-time view into the yard. When multiple trucks arrived at once looking for different containers, congestion became a recurring problem that cost time and left the operation running blind, all while manually recording Indirect Source Rule (ISR) compliance data.
• Opportunity – Opendock's SmartGate gave Westcoast full real-time yard visibility, letting staff instantly look up any container and direct drivers straight to its location before they even pull in. SmartGate also automatically records ISR compliance data, eliminating manual documentation and keeping the facility compliant without any added effort.
• Results – With SmartGate, Westcoast eliminated manual check-ins and paper logs entirely, reduced yard congestion by sending drivers directly to their containers, and gained full real-time visibility across yard operations — saving time and money without adding headcount.

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