Case Study: How a Frozen Food Manufacturer Saved $700K with Opendock's SmartGate

• Challenge – Before SmartGate, this frozen food manufacturer ran gate operations entirely manually across three eight-hour shifts, with up to four staff per shift standing outside in all weather conditions. With no automated tracking or photographic documentation, damage claims were high and required an on-site presence to review, and when the company opened an additional 40,000-square-foot freezer building, leadership planned to hire six more gate staff just to cover nights and weekends.
• Opportunity – SmartGate automated gate check-in entirely, capturing timestamped photographic documentation of every truck and load at both arrival and departure, and giving the team real-time yard visibility across the entire facility, 24/7.
• Results – With SmartGate, this frozen food manufacturer eliminated manual gate tracking across every shift, cut damage claims by more than 95%, and avoided $500K in annual labor costs by never making the six planned gate hires — adding up to $700K in total annual savings, while its remote claims team now resolves every case using SmartGate photos with no on-site presence needed.

Download the full case study here.